Privacy Policy

Introduction

ScratchCA is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. We operate as an informational directory for AGCO-licensed scratch card operators in Ontario, Canada.

Information We Collect

We collect minimal information necessary to operate our service:

• Age Verification Data: We verify that you are 19+ as required by Ontario law
• Usage Information: We collect anonymous data about how you interact with our website
• Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

We use the information we collect to:

• Ensure compliance with Ontario's 19+ age requirement
• Maintain website security and prevent fraud
• Improve our website and user experience
• Provide information about AGCO-licensed operators
• Promote responsible gaming practices

Information Sharing

ScratchCA does not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With Regulators: When required by AGCO or other Ontario gaming authorities
• Legal Compliance: When required by law or to protect our legal rights
• Analytics Providers: Anonymous usage data to improve our service

Third-Party Operators

When you click through to an operator's website (such as Tonybet or LeoVegas), you will be subject to that operator's privacy policy and terms of service. We are not responsible for the privacy practices of third-party operators. Each operator is independently licensed and regulated by AGCO.

Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Under applicable privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for data processing
• Object to certain types of processing

Responsible Gaming

Privacy and responsible gaming go hand-in-hand. We may use your data to promote responsible gaming practices, including age verification and providing resources for problem gambling support. If you need help, contact ConnexOntario at 1-866-531-2600.

Children's Privacy

Our website is not intended for individuals under 19 years of age. We do not knowingly collect information from anyone under 19. If we discover that we have collected information from someone under 19, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For questions about this Privacy Policy or our data practices, please contact us through the appropriate AGCO channels or visit our responsible gaming resources for support.